By opting for Cash on Delivery (COD) with additional charges as your payment method, you agree to the following terms and conditions specific to this payment option when making a purchase from Scover:
1. COD Service Fee:
A nominal COD service fee will be applied to your order total when selecting Cash on Delivery as the payment method. This fee covers the additional costs associated with providing the convenience of paying on delivery.
2. Payment upon Delivery:
With Cash on Delivery, you agree to pay the total order amount along with the applicable COD service fee in cash to the delivery person at the time of receiving your order. Please ensure that you have the exact amount ready, as our delivery personnel might not carry change.
3. Verification:
Our delivery personnel will contact you to verify your order and confirm the COD payment. Ensure that the contact information provided during the order process is accurate and reachable.
4. Order Confirmation:
Your order is confirmed only after you verify the order details, including the COD service fee, with our delivery personnel. Orders not confirmed during this verification process may be canceled.
5. Order Cancellation:
If you wish to cancel your COD order, please inform us immediately by contacting our customer service at (info@scover.in). Once the order is verified and dispatched, cancellation may not be possible, and the COD service fee may still apply.
6. Cash Availability:
Please have the exact order amount, including the COD service fee, in cash ready at the time of delivery. Our delivery personnel may not be able to accept alternative forms of payment, such as cards or checks, for COD orders.
7. Delivery Attempt:
If you are unavailable or unwilling to accept the COD delivery, your order may be canceled, and you may still be liable for the COD service fee.
8. Order Limits:
We may impose limits on the value of COD orders based on various factors. If your order exceeds these limits, alternative payment methods may be required.
9. Fraud Prevention:
To prevent fraud, our delivery personnel may request to see a valid photo ID at the time of delivery. The name on the ID should match the name on the order.
10. Refusal of COD:
Scover reserves the right to refuse COD as a payment method for any reason, including but not limited to suspicion of fraud, repeated order cancellations, or non-compliance with these terms.
11. Additional Charges Transparency:
The COD service fee will be clearly displayed during the checkout process, ensuring transparency in the additional charges associated with this payment method.
By choosing Cash on Delivery with additional charges, you acknowledge and agree to these terms and conditions. For any questions or concerns regarding COD orders, please contact our customer service at [info@scover.in]. Thank you for shopping with Scover!